Shipping Information

Shipping Policy   UPS Shipping Charges    COD Shipments
 APO Shipments   Shipments to Hawaii   Shipments to Alaska   Shipments to Puerto Rico  
Shipments to the U.S. Virgin Islands   Shipments to Canada   Shipments to Mexico   International Shipments   Freight Collect Shipments   CVV Number on Credit Cards  

Shipping Policy
The billing address of all credit card orders must match the shipping address for your order to be processed. (Customers that have a pre-existing account are excluded.) If you are an established company, school, hospital, state, local or federal institution, etc. and have a different billing address, please list it in the comments section of our checkout form. We will verify the information prior to shipping your order as we will only ship to verifiable addresses.

COD Shipments
We do not ship COD.

APO Shipments

All APO shipments are sent by US MAIL. Please complete the order form and we will contact you by email with the corrected freight amount for your approval prior to shipping.

Hawaii, Alaska, Puerto Rico, and U.S. Virgin Islands Shipments
UPS Ground and Air rates do not apply. Please complete the order form with your preferred delivery schedule included in the "Comments" section of the checkout form. We will contact you by email with the corrected freight amount for your approval prior to shipping. (Air shipments to these locations do not have guaranteed delivery days by UPS)

Canada and Mexico Shipments
($100 Minimum Order) All orders must be prepaid in US Dollars by Wire Transfer or Western Union. Please complete the order form with your complete shipping address. We will contact you by email with the corrected UPS Freight charges, balance due, and detailed instructions. (Air shipments to these locations do not have guaranteed delivery days by UPS)

International Shipments
($250 Minimum Order) All orders must be prepaid in US Dollars by Wire Transfer or Western Union. Please complete the order form with your complete shipping address. We will contact you by email with the corrected UPS Freight charges, balance due and detailed instructions. (Air Shipments to these locations do not have guaranteed delivery days by UPS)

Freight Collect
Only customers with pre-existing accounts with us can use this service. Please include your UPS or FedEx account number in the "Comments" section of the checkout form. FedEx Collect is for the USA only. We do not use any of the FedEx ground services. FedEx collect is for air services only. All ground shipments go by UPS.

CVV Number
MasterCard or Visa Card - the last 3 digits printed on the back of the card.
American Express - the 4 digits printed above your card number on the front of the card.

UPS Shipping Charges

Dollar Amount
of Order 
 $25.00  
to
$25.99
 $26.00  
to
$49.99
 $50.00  
to
$99.99
$100.00  
to
$149.99
 $150.00  
to
$199.99
 $200.00  
to
$249.99
$250.00  
or
More
  UPS GROUND $6.90 $7.90 $9.85 $12.35 $14.75 $18.50 FREE
  UPS 3 DAY SELECT $9.90 $13.90 $15.90 $18.90 $21.90 $24.90 $26.90
  UPS 2ND DAY AIR $14.10 $18.20 $29.20 $35.60 $49.20 $51.10 $58.50
  UPS NEXT DAY AIR $26.10 $29.90 $36.20 $49.10 $68.00 $74.30 $83.00

Most orders will ship from our Arizona location.  We also ship from our warehouses in Northern California, New York, and North Carolina.

Shipping time in transit is determined as follows:
You do not count the day the package ships.
You do not count weekend days or holidays.

For instance:
If we ship a package to you on Thursday by a two day air service,
you will not receive it until Monday, as you do not count the day
of shipment or the weekend.

If we ship a package by next day air on Friday, you will receive
it Monday.

Please also realize that orders typically ship the day after your payment method is approved.

ID Supply
PO Box 12619
Phoenix, Arizona
85318

800-647-5562
Local 623-869-0090
Fax 623-869-0080


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